SaaS Management

You're paying for SaaS you don't use.
And using SaaS you don't know about.

The average SMB uses over 80 SaaS applications — and IT departments can only account for a fraction of them. Unused licences drain budget. Unapproved apps create risk. Duplicate tools create confusion. We bring order to your entire SaaS estate.

Certified CyberCert Partner
Melbourne-based engineers
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80+
SaaS apps used by the average SMB — most unknown to IT
30%
Of SaaS licences are unused or underused at any point in time
3x
More SaaS tools active than IT teams estimate when we run a discovery

The SaaS Sprawl Problem

Every team is solving problems with apps you've never heard of

It starts innocently enough. Sales signs up to a CRM trial. Marketing uses a design tool. Finance starts using a different invoicing app because the approved one is slow. Each team is productive — but each tool has its own data store, its own login, its own terms of service, and its own security posture.

Left unmanaged, SaaS sprawl creates three interconnected problems: you overpay for tools nobody uses, you underprotect data in tools nobody approved, and you can't offboard staff cleanly because you don't know which apps they're in.

When a team member leaves and retains access to a CRM full of client records — because it was set up with a personal email — that's not just a data problem. In Australia, it's a Privacy Act problem.

The three SaaS risks we see most

1
Orphaned accounts — Staff who left 2 years ago still have active logins to tools containing client data
2
Duplicate spend — Three different teams paying separately for tools that do the same thing
3
Unreviewed permissions — Apps connected to Microsoft 365 or Google Workspace with admin-level access that nobody ever revoked

What We Do

Complete visibility and control over your SaaS estate

From discovery through to an ongoing governance programme — we help you know what you have, cut what you don't need, and protect what matters.

SaaS Discovery

We identify every SaaS application in use across your organisation — including apps connected to your identity provider, apps accessed from managed devices, and browser-based tools your team uses daily.

Licence Optimisation

We audit your current SaaS spend against actual usage. Unused seats, redundant tools, and overpriced tiers are identified — giving you a clear cost-saving roadmap.

Access Governance

We map who has access to what — and identify accounts that should have been revoked, permissions that are broader than needed, and tools where access is ungoverned.

Offboarding Assurance

When staff leave, we ensure every SaaS account is properly deprovisioned — including apps outside your identity provider that were set up directly with a work email.

Security Classification

Each SaaS application is assessed against its data handling practices, security certifications, breach history, and the sensitivity of data it accesses in your environment.

Ongoing Monitoring

For managed clients, we implement continuous SaaS monitoring — alerting when new apps are connected, when licences are unused, or when access permissions change unexpectedly.

What You Get

Know every app. Control every licence. Protect every account.

Your SaaS review gives you a complete picture and a clear action plan.

  • Complete SaaS inventory across your organisation
  • Licence utilisation report with cost-saving opportunities
  • User access audit — who has access to what
  • Orphaned and over-permissioned account identification
  • Security risk classification for each app
  • SaaS procurement policy template
  • Prioritised remediation and consolidation plan

Book a SaaS Review

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