IT Support for Not-for-Profit Organisations

Yes. Microsoft offers up to 10 free Microsoft 365 Business Basic licences and significantly discounted Business Premium licences to eligible not-for-profit organisations. We manage the application process for your organisation and handle the technical migration once approved. Most Melbourne NFPs we work with see 50-75% reductions in their Microsoft licensing costs.

We implement streamlined onboarding and offboarding processes using Microsoft Entra ID and Intune. New users can be provisioned with appropriate access in minutes from a template, and departing users have all access revoked and devices wiped remotely as part of a documented offboarding workflow.

Yes. We have experience supporting registered NDIS providers with the technology requirements of the NDIS Practice Standards, including appropriate data security controls, access management, and incident response procedures. We provide documentation of your security posture for NDIS audits.

We price managed IT for not-for-profits on the same per-user model as our commercial clients, starting from around $80-120 per user per month for fully managed services. We also factor in the significant Microsoft Nonprofit discounts and other available grants when presenting the overall technology cost picture. Most NFPs find that proper managed IT costs less than the informal, reactive approach they were previously taking.

NFPs face the same cyber threats as commercial organisations - and in some ways more, because they often hold sensitive client data about vulnerable people while having fewer internal IT resources. At minimum, NFPs should have MFA on all accounts, endpoint protection, tested offsite backup, email threat filtering, and basic staff security awareness training. For NDIS providers and health NFPs, the requirements are higher. We implement a security stack appropriate to your organisation's size, data sensitivity, and budget - and provide documentation for funding body and insurance purposes.

Yes. We manage office relocations and technology upgrades for not-for-profit organisations, including planning the project around grant cycles and board approval processes, managing vendor relationships, and ensuring business continuity during the transition. We understand that NFP procurement requires additional governance documentation and we provide the written assessments and cost-benefit analyses that board and funding body approval typically requires.