Your technology should drive growth.
Most of the time, it's just slowing you down.
A CX IT Services Technology Assessment gives you a clear, honest picture of where your IT environment is strong, where it's vulnerable, and where you're wasting money. No jargon. No vendor agenda. Just actionable findings.
What We Assess
A complete picture of your technology environment
We review every layer of your IT environment — not just the parts that are easy to see.
Cyber Security Posture
MFA adoption, patching practices, endpoint protection, email security, admin privilege exposure, and alignment with the ACSC Essential Eight framework.
Microsoft 365 Environment
Licence utilisation, security configuration, connected third-party apps, SharePoint and Teams governance, and whether your Microsoft 365 is configured to meet compliance requirements.
Cloud Infrastructure
Backup coverage, disaster recovery readiness, cloud cost optimisation, server health (physical or virtual), and whether your infrastructure can support your growth plans.
Network & Connectivity
Internet reliability, firewall configuration, Wi-Fi coverage and segmentation, remote access security, and whether your network can handle your current workloads.
Device & Endpoint Management
Device inventory, operating system currency, Intune or endpoint management adoption, and whether end-of-life hardware is creating security or performance risk.
Software & Licence Spend
What you're paying for, what's being used, where you're duplicating capabilities across tools, and opportunities to reduce spend without reducing capability.
How It Works
A structured process. A clear outcome.
The assessment typically takes 2–3 weeks from kickoff to final report. We do the heavy lifting — you don't need to prepare anything beyond access.
Discovery call
30 minutes to understand your business, your IT environment, and what's on your mind. We document your current setup and any specific concerns you want us to focus on.
Technical review
Our engineers review your Microsoft 365 tenant, network, devices, backup status, and security configuration. We may request read-only access to specific systems for a thorough review.
Written report
You receive a comprehensive written report covering findings across every area we assessed — with a risk rating and recommended action for each item.
Debrief and roadmap
A 45-minute call to walk through the findings, answer your questions, and agree on priorities. You leave with a clear roadmap — whether you work with us or not.
Book Your Technology Assessment
We'll contact you within one business day to schedule your assessment.
Stop guessing. Start knowing.
A technology assessment gives you the facts about your IT environment — the risks, the waste, and the opportunities — so you can make better decisions with confidence.
Book My Technology AssessmentOr call us: 1300 477 814