Switch IT Providers Without the Headache
We handle the entire transition from your old IT company to us. Zero downtime, zero awkward conversations, zero data loss.
Why Businesses Hesitate to Switch
Most businesses put up with poor IT support because they think switching will be a nightmare. They worry about:
- ✕Losing critical business data during the handover
- ✕Experiencing hours or days of downtime
- ✕Having to have an awkward conversation with their current IT guy
- ✕The new IT company taking weeks to understand their systems
The CX IT Difference
We've transitioned hundreds of businesses. Our proven onboarding process guarantees a smooth handover. In fact, we do all the heavy lifting and communication with your old provider.
Our 4-Step Transition Process
How we move you to better IT support without dropping the ball.
The Audit & Discovery
Before we touch anything, we perform a deep-dive audit of your network, cloud environments, and security posture. We document everything so we know your system better than your old provider did.
We Handle the Handover
You don't need to have the awkward conversation. We contact your current IT provider on your behalf, request all necessary passwords and documentation, and manage the technical off-boarding.
Deploying CX365 Security
We silently deploy our monitoring agents and security software (SentinelOne) to your devices in the background. Your staff won't experience any interruptions to their work.
Team Kickoff
We hold a brief kickoff meeting with your team to show them how to log tickets, use the CX365 portal, and get support. From day one, they'll know exactly who to call.
We don't take on every business. This is how we find out if you're one of them.
A straight 15-minute conversation — we ask the right questions, you get honest answers. If we're a good fit, we'll show you exactly what that looks like. And if the call isn't worth your time, we'll load $100 in CX Dollars onto your account — redeemable against any CX IT service. Not hardware. Not licensing. Our service, our team, our time. Because if we can't show you value in 15 minutes, we haven't earned your business yet. Only 6 Right Fit Calls available per month.
See How Easy It Is to Change ProvidersApply for a Right Fit Call
We only take on businesses we know we can help. See if you qualify.