Assessment

IT Expense Assessment for Melbourne Businesses

Find out if you are overpaying for IT - and by exactly how much.

30 minutes
Video call
IT Expense Map with savings opportunities identified

Book Your IT Expense Assessment

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What's Included

What you get from this assessment

The average Melbourne business with 20–50 staff is overpaying for IT by $15,000–$40,000 per year. Unused Microsoft 365 licences, duplicate security tools, overpriced internet contracts, inflated managed IT fees, and legacy hardware on expensive support contracts all add up. Our IT Expense Assessment maps every technology cost line in your business, benchmarks it against market rates, and identifies exactly where you can cut spend without sacrificing quality or security. Starts with a Clarity Call.

Complete IT Cost Map

We document every technology expense - managed IT, Microsoft licences, internet, phones, software subscriptions, hardware leases, and cloud costs.

Benchmark Against Market Rates

We compare your current spend line-by-line against current Melbourne market rates and identify where you are paying above market.

Microsoft 365 Licence Audit

We check your licence types, quantities, and utilisation - identifying unused licences, over-licensed users, and opportunities to right-size your Microsoft estate.

Internet & Telco Review

We review your current internet and phone contracts against current market offerings and flag where better value is available.

IT Provider Value Assessment

We assess whether your current IT provider is delivering value relative to what you pay - using our knowledge of Melbourne MSP market pricing.

Savings Opportunity Report

A written report identifying specific savings opportunities, estimated annual savings for each, and recommended actions.

Common Questions

Frequently asked questions

How much can we realistically save?
Based on our assessments of Melbourne businesses with 20–100 staff, we typically identify savings of $15,000–$60,000 per year. The most common sources are unused Microsoft 365 licences, overpriced managed IT contracts, duplicate security tools, and internet/phone contracts that have not been renegotiated in 3+ years.
What information do we need to provide?
To produce an accurate cost map, we ask you to share your current IT invoices (managed IT, Microsoft licences, internet, phones, software). A rough list is sufficient to start - we can refine it during the session. No system access is required for the initial assessment.
Do we have to switch providers to access the savings you identify?
Not necessarily. Some savings can be achieved by renegotiating with your current providers or removing unused licences yourself. Where switching to CX IT Services would generate the savings, we will say so clearly - but we will also identify savings you can access without changing providers.
How long does it take?
The assessment session is 30 minutes. We review your cost information in advance and the session focuses on context and clarifying questions. Your IT Expense Map report is delivered within 24 hours.
How does the process start?
Book a Clarity Call first - a short 15-minute conversation to confirm we are the right fit and scope the assessment. From there we schedule the 30-minute Expense Assessment session.

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Switching IT Providers

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Free Clarity Call

Not sure where to start?

Book a Clarity Call — a short 15-minute conversation to confirm we're the right fit and identify the right assessment for your situation.

  • No lock-in contracts - ever
  • Valued at $250 - completely free
  • 4.5-star Google rated
  • Answer in 60 seconds or less

See If You Qualify

Takes 2 minutes · No obligation · Free

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4.5 Google Rated No Lock-In Contracts