Managed IT Services For Law Firms

As lawyers do deal with confidential files on a daily basis, and information is often required quickly, you need software that enables you to access your files without delay. We can help you choose the best software for lawyers. We’ll base our recommendations on what other law firms are doing and before we recommend the software program we’ll find out exactly what your needs are, for example, do you need a software program that simply allows you to retrieve names and details of the cases quickly? Or do you need a software program that gives you the opportunity to record financial information such as payments in the client’s file as well? Or do you need software that can be tailored specifically for your business? If it’s the latter we have contacts who can help build the software for you so that it’s exclusive to your business. Using exclusive software reduces the likelihood that the software will be hacked because it’s not widely known. That gives you increased confidence that your clients files will be safe; which also improves your reputation amongst your existing and future clients. Not only can that save you money from data breaches, it can also increase your customer base because you’ll be seen as a preferred legal provider and you can use your client security as a marketing tool. Using exclusive software means you can customise it exactly for your needs, so if your needs change you’ll find the process of making changes much easier than if you were to use a commonly used software program. Therefore it will better serve your needs. We will monitor your software and regularly communicate with you to check that your software is still working for you. That is part of the managed IT services package. Effectively we work towards having a partnership with you where you can rely on us and get on with the daily running of your legal practice with confidence.

Sensitive Data

Law firms deal with a lot of highly sensitive information and if you’re sharing files with others through the cloud then you need to know that the information cannot be accessed without consent, so we’ll help with creating robust security and will recommend only the most secure cloud based solutions. In some cases lawyers need to access data when they’re on the go from their mobile phone so we’ll advise you on the best cloud based software and we’ll ensure that there is two factor authentication at the very minimum. You’ll never need to worry about your files falling into the wrong hands ever again; and you’ll have the confidence that if you need to access files urgently for a client meeting you can do so. Undoubtedly that will also have a positive impact on your reputation amongst your clients and increase client satisfaction so when other people need a law firm, your existing clients will speak about you with favour.

Sometimes things do go wrong though and you need to plan for those occasions. As a managed IT service provider we know the importance of backing up your data and not just relying on one system. Imagine how devastating it would be if you lost all your client information. Not only could you potentially lose legal cases but you would have some irate customers and that could severely damage your law practice’s reputation within the community. That is the last thing you want, so you need to back up your systems and we’ll recommend the best software to do so. As your managed IT services provider we will also monitor your software and if you ever have a problem we’re just a phone call away.