Managed IT Services Brisbane and Surrounding
Managed IT Services Brisbane
Technology has been important for the last 20 or so years but this year due to the global pandemic it has never been more important. To ensure your business can survive the pandemic is vital that you have systems and IT infrastructure in place that can help you get through to the other side. It may be something that you never considered because you figured that if something went wrong then people could go to your business in person, but with social distancing laws and a lot of uncertainty on when business operations will be face to face again, it’s never been a better time to think about hiring an external company to manage your IT systems.
Whether this is the first time you’re considering managed IT services in Brisbane, or you’ve looked into it before, Urban Digital Services can help you out with your needs. So what exactly is included when you have managed IT services? Well, it is exactly as it sounds. We will manage all of your IT services for you so that you can focus on doing what you need to to manage your business. We look after businesses all over Brisbane and have a team of experts that will help you when you need it and will also identify potential problems before they arise. That way you can fix them and save yourself a lot of time and money. That’s the difference between managed IT services and other services where you contact the company if you have a problem. A managed IT services arrangement means that we monitor your IT services 24 hours a day, 7 days a week. We’re always available if you need to contact us and that can take away the stress. A lot of businesses in Brisbane and other parts of the world would have been truly stuck if it wasn’t for technology during the recent Coronavirus pandemic.
A managed IT service is great for those times when you need regular IT support but you either don’t have the budget or you don’t quite have the need for a full in house IT department. Managed IT services are the great halfway point and we consider ourselves to be an extension of your business. We’ll get to know what you do daily and then identify how we can maximise your IT systems so you get the best for your money. That includes installation and management of hardware and software through to recommendation and set up of your internet capabilities. Without a stable internet connection your customers may not be able to reach you when they want to so they could go to one of your competitors; costing you thousands if not hundreds of thousands of dollars. As a managed IT service provider we’ll work with you to help you decide the best network solution for your individual business requirements. As soon as we’ve made the recommendation we’ll help you with the set up and run tests to ensure that the network is stable and secure so that you can have confidence that your network won’t have any down time. A reduction in downtime will help you increase your profits and retain customers because you’re seen as a secure and reliable business.
As a managed service provider working with Brisbane businesses we will assist you with tracking how your IT infrastructure is working. That means we’ll monitor your entire IT infrastructure from your cloud solutions through to your software programs and your hardware such as your computers, printers and scanners. We’ll ensure that all your technology is working to its best capability. We’ll run you through all the features of your technology and if you’re under utilising any of them we’ll show you how to better use them and we’ll host regular training sessions so that your staff learn everything there is to know. We have found through our years of offering managed IT service solutions that many businesses do not utilise all the features of their hardware and software so they’re not getting value for money. We’ll host regular training sessions at your request so that you do get the best value for money and all of your technology will work for you rather than the other way around.
Our team of IT professionals who monitor your managed services will help with your Office 365 programs. Did you know that there are more programs in the software package than just Word, Excel and PowerPoint? Were you aware that there are cloud based solutions? SharePoint is one such program and it allows you to share documents between your staff even if they’re not on the premises, which is great if you’re trying to build your remote working capabilities. Another program you need if your staff work remotely is Microsoft Teams. It’s a program enabling communication and file sharing between staff in different locations. Then there are the other programs like OneDrive so you can share and save files for remote accessibility. All of this might sound very confusing for you and that’s why you should involve the professionals and employ our services as your IT Managed Service provider.
A major benefit of hiring Urban Digital Services as your Managed IT Services provider is that we take the time to get to know and understand your business from when we first speak to you. The advantage of that is that instead of having a company looking after your IT systems who doesn’t truly understand what you do everyday, we do. We get to know your business operations and what solutions will work best for you. We will also take the time to understand who your clients are and the most important parts of your IT infrastructure. For example, if you send a lot of emails or download a lot of files we’ll ensure that you have a secure email system so that your email is always up and running; and we’ll help you with your security programs so that the risk of your network being disrupted is significantly minimised.
At this point in time a lot of businesses are struggling financially so it’s not a good time to be hiring full time staff. You’re better to invest money in a Managed IT Services provider so you only pay for what you use and get the service that you need.
Why Choose Us as your Managed IT Services Brisbane Provider?
Technology shouldn’t give you a headache and nor should it cost your business money if things go wrong, we are here to support you for the best of your business ensuring youre always online and have a rock solid IT fastructure to support you.
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Practical managed end to end IT solutions conveniently based in Melbourne proudly servicing nation wide.
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