IT Support For Schools in 2020 & Beyond
Despite schools operating on a bring your own device basis, schools do still have some computers, for administration staff and in rare cases, for those who can’t bring their own computer or iPad for whatever reason. Ultimately schools are more reliant on technology which means it is more important than ever before to maintain your school’s IT systems and to do that you need to contact an expert who specialises in IT support for schools.
7 days per week support
Support when you need it , on demand and tailored to your needs, you get your own, unlisted support number you can call uninterrupted.
Priority ticket handling
Priority service from our 100% Australian support team to help your business excel.
No lock-in contracts
We don’t offer contracts because we believe our service is so good you won’t want to go anywhere else.
As schools are more reliant on technology and remote learning becomes more and more common there are various components where they may require IT support for schools.
It could be that you need to update your security software or that you need to install certain software programs onto each computer for learning purposes. Perhaps you need to set up a wireless network so that the students can access the internet. There might be a situation where you require assistance with using an administration program or you’d like help with your school’s website. In other cases you need support for Office 365 or because something has gone wrong with your technology. Instead of spending hours of time trying to fix it yourself call in the experts who specialise in IT support for schools everyday and can resolve your issue quickly meaning that you can get back to teaching and your students can get back to learning.
IT Support For Schools Is Essential – Heres Why
Remote learning used to be something that only affected those in remote communities but over the last year or so times have changed and now up to 90% of students are learning via remote methods meaning that the technology that your school has is even more important than ever before. To support remote learning your teachers still need access to computers that can support the most up to date teaching software and if they are working from within the school building they will require access to software to assist them as they teach their students remotely. But before all the software can be installed and remote learning can even begin, it’s imperative that you set up a reliable internet connection so that you can send messages to your staff and students to assist them with their remote learning. Being able to send emails and access information online is possibly the most important aspect of a school’s online learning system and without it the students will not be able to learn.
Ensuring you have an adequate internet system working means that your students and teachers can reliably access the internet from within the school grounds and that communications can be sent between the parties. These communications might be sent via email in which case the best email client to use is Microsoft Outlook, or in some cases there will be a school intranet that only students from within the school can access. A school intranet is an internal system that only students and teachers or other school staff can access and intranets tend to be more secure than other methods used for sending communications online. If you have never dealt with an intranet system before then it is best to speak to a professional about how to set one up and what to do when it is set up.
The other important factor to consider if your students are learning from within the school premises is if you want to block certain websites. Many schools and parents are choosing to block certain websites to protect the safety and welfare of students. You can chat to your IT support for schools expert about what the best approach for doing this is. They will give you detailed information about the advantages to doing so and how it will help your students learning. Typically when a school blocks certain websites, they will not be accessible at all from within the school’s network giving you and the parents of the students peace of mind that they are in a safe learning environment.
Now that you have worked out what websites you will allow and what websites you won’t allow, you need to think about the security system that you’ll use. These days it’s not enough to just have passwords for each computer. Even passwords can be hacked by professionals who know what they are doing so you need anti virus software. Anti virus software protects you against viruses and it can also stop spam and spyware ensuring the safety of your students online. Giving you advice on this area is part of our IT support for schools package.
The other part of our IT support is that if you require any software we can make recommendations as to the best software for your school and we can assist with the installation. We will show you how to best utilise the software programs’ features and what to do if something goes wrong. If something does go wrong then we are also just a phone call away if you can’t resolve the issue yourself. Following up after we set your system up is all part of our service, so you can rest assured you’re dealing with a full service IT support for schools business.
CX IT Services are passionate about helping customers maximise their IT infrastructure and we can assist you every step of the way from installation to maintenance and troubleshooting. We have been in the field for over 5 years and we are available for schools throughout Australia which will help you transition your IT system so they are both effective and efficient. We’re available 7 days a week and are just a phone call away so get in touch with us to see how we can help.
Why Choose Us as your IT Support For Schools Technology Provider?
Technology shouldn’t give you a headache and nor should it cost your business money if things go wrong, we are here to support you for the best of your business ensuring you’re always online and have a rock solid IT infrastructure to support you.