IT Support For Accountants you can rely on
This goes without saying but every type of business is different and has their own unique challenges and requirements. For example, a retail business is likely to require IT support that focuses on point of sales systems. Then there are other businesses like lawyers which require client management systems. Accountants also have their own individual needs. Accountants need IT infrastructure that enables them to handle a great deal of information, particularly sensitive client information. CX IT Services has been providing IT support for accounts for a significant amount of time and we understand that in addition to have the right computers you also need the right software.
7 days per week support
Support when you need it , on demand and tailored to your needs, you get your own, unlisted support number you can call uninterrupted.
Priority ticket handling
Priority service from our 100% Australian support team to help your business excel.
We have a dedicate helpdesk and ticketing system dedicated to you.
No lock-in contracts
We don’t offer contracts because we believe our service is so good you won’t want to go anywhere else.
Software and Support Considerations
It isn’t just the physical hardware you need to consider. You also need to consider your security systems. Security software protects your computer system and network from hacking and other cyber attacks. These cyber attacks include the installation of spyware and malware. Spyware is software that can secretly be installed on your computer and allows the installer to view your computer activities, so they can witness bank transactions and potentially hack into your accounts. Malware on the other hand damages your sensitive information and data. Sometimes you may be asked to pay a ransom fee to get your information back. That could cost you thousands of dollars but even worse than the immediate financial cost you could lose clients and your reputation would be damaged. If your systems were compromised then clients would be hesitant to trust you again and that could cost you your entire business. Even if you just run a small business it’s important to protect your reputation, even more important than what it is for large businesses because a small business relies on a lot of goodwill. Goodwill disappears when your business reputation is tarnished. CX IT Services take great pride in recommending security software and we have the knowledge to help you with the installation and management of your security infrastructure so you can be assured that when you contact us you are in safe hands. We only ever use security software that we have tested ourselves and can give you information about case studies from previous contracts we’ve managed. We genuinely want the best for your business and we want you to succeed so get in touch with us and we can help you with your security set up.
Once you’ve got your security software sorted out we can also assist with software specifically for accountants. Choosing the right software for your accounting firm is imperative because it will make your job easier. The right software can help you automate processes that you previously managed manually. That will save you a lot of time and money meaning that you can invest the money you’ve saved back into the business which may enable you to expand into different areas – either physical locations or commercial offerings, for example if you’re an accounting firm that only services fashion businesses then you may be able to expand into the field of offering your accounting services to retail or logistics businesses, which will increase your bottom line and of course your bottom line. Every business owner wants to build an empire and regardless of the size of your existing accounting firm, we want to help you grow. We provide IT support for accounting firms of all sizes and we understand the challenges that go with running an accounting business and we want to help you succeed.
Cyber Insurance matters
Another of our points of difference is that we can also support you with your cyber insurance policy. Cyber insurance may be something that you haven’t previously considered. Of course there is building and contents insurance, and professional liability insurance, but cyber insurance is also helpful, particularly when you store a lot of data through the cloud or the internet. Cyber insurance covers you for any security breach so if the worst did happen and your client information was damaged you would be protected and any accounting data breach would be minimised. Although data breaches do not happen everyday, there is always the risk that your data could be compromised so it is better to be safe than sorry and it is better to invest in a cyber insurance policy than to suffer a loss and regret not having the policy in place. CX IT Services have dealt with many accounting firms and have made recommendations on the best cyber insurance policy.
Why Choose Us as your IT Support For Accountants Provider?
CX IT Services deals with businesses of all sizes and recognise that technology is more important than ever before so you need to ensure you have the best possible technology infrastructure. We have knowledge of software programs that can help accounting firms run their businesses more efficiently and we would be glad to help you with your IT requirements.
You can get in touch with us on 1300 477 814 or click below and we will find out what makes your IT firm unique and what you need.