Cybersecurity Services for Melbourne Businesses

In this day and age cybersecurity has become a priority for many Melbourne businesses. There has been a 60% increase in ransomware and Cyber Attacks and the Australian Cyber Security Centre receives roughly 1000 calls a week from businesses who have had a cyber incident. That works out to be 1 call every 8 minutes and its just a matter of time before your business is targeted. CX IT Services is here to provide you with the best security protection possible, but also keeping your productive and also have your budget in mind.

Cyber Attacks

Cyber Criminals these days have created companies of hackers with sophisticated technology that’s designed gain access to your network and ultimately access your private customer and business information. “When” not “if” successful, the attackers can lock down your data or worse they can release your customer information to the world.

We have teamed up with the Joint Cyber Security Centre (JCSC) which is part of the Australian Cyber Security Centre. This gives us access to intel on current Threats in Australia and can work with the ACSC to help reduces the risks to our clients.

Cybersecurity Solutions

When it comes to business no one solution fits all. Our cyber-security solutions are tailored to your business needs and consists of a combination of security best practices based on the Essential Eight and Security Awareness Training to help reduce the risk of human error.

UTM - Unified Threat Management

Maintaining control of your network and data is becoming an increasingly difficult process. With compliance being necessary for many businesses, it is important to have a Unified Threat Management firewall that can detect, defend and alert to threats and suspicious traffic.

In the event of intrusion, the loophole needs to be identified, closed and if necessary, reported on.

Our team can work to provide a solution capable of compliance with all necessary legislation as well as providing you with reports on your network traffic and data access.

Security Operations Centre (SOC)

Our Security Operations Centre (SOC) is constantly staffed with security experts monitoring your network & endpoints.

In the event of a breach, our SOC will respond by containing access, alerting us (and you) of the intrusion and mitigating further threats. If necessary, environments can be restored from backups to confirm data integrity and copies made of potentially breached infrastructure to be sent for further analysis.

From here, we can discuss further requirements around breach reporting, then through analysis work out the best way to prevent this happening again.

Ensure your organisation is secure and compliant with all relevant legislation. Let us take the stress out of managing your security.

Microsoft Security Score - Office 365 Risk Watch

Office 365 Risk Watch is a service that alerts us if any of the six risk events that Microsoft provides for Office 365 accounts have been detected.

We continually monitor and help you stay alerted to key security risks associated to your Office 365 account. When an active risk event is detected, a support ticket is created and our Security Operations Centre (SOC) investigate the issue and remediate to keep you and your data safe.

Dark Web Monitoring

Often when data is breached, it’s for one of two reasons.

it was targeted
it was just there

In either event, the information can often end up for sale in an open marketplace, with purchasers hoping to be able to exploit and match stolen data with other leaked information for the purposes of identity theft & more.

CX IT Services can do dark web scans for credentials, information & more relating to your organisation.

Once an initial scan is completed, we monitor ongoing to ensure that if any of your accounts are breached (not just internal accounts; we can actively search email addresses), you’ll know as soon as possible.

Cyber Security Assessment

Your IT and Security is only as good as it’s weakest link. Usually this is end users.

So we ask are your systems, network and data protected against cyber threats?

CX IT Services can scan your entire system to identify any potential weaknesses.

We then make a Technology Roadmap outlining what we can implement into your business to minimise any risks.

Cyber Awareness Training

Cyber Security Awareness Training is designed to educate your end users and help reduce risk of human error.

This training will educate your staff on phishing emails, safe internet and their responsibilities when using company computers.

CX IT Services has a great training platform that will profile staff ahead of time to better understand what training they require.

ACSC - Essential 8

CX IT Services has partnered with the Joint Cyber Security Centre (JCSC) which is part of the Australian Cyber Security Centre in conjunction with the Australian Signals Directorate.

The ACSC has published a paper known as the “Essential Eight”. This is a mitigation strategy that will ensure increased resilience to cyber attacks and information leakage.

There is no Silver Bullet when it comes to Cyber Security and there are no guarantees to prevent cyber-security incidents, however organization’s are recommended to implement eight essential mitigation strategies as a baseline.

This baseline, known as the Essential8 , makes it much harder for your systems to be compromised. Furthermore, implementing the Essential8 can be more cost-effective in terms of time, money and effort than having to respond to a large-scale cybersecurity incident.

CX IT Services has designed our solutions around implementing the Essential Eight model into your business using a variety of solutions to ensure compliance with the framework and ultimately secure your business.

Mandatory Data Breach Reporting

On Feb 22 the Australian Government’s Notifiable Data Breach (NDB) Scheme came into effect. Under the NDB Scheme companies with a turnover exceeding $3m; that handle people’s personal Identifiable Information (PII) like bank account information, credit card details, medical records etc, are obliged to report data breaches to the Office of the Australian Information Commissioner (OAIC). They must also directly inform people whose information is exposed so they have the best possible opportunity to protect themselves from adverse effects.

The OAIC defines a data-breach this way:

“Unauthorised access (of data) by an employee of the entity or an independent contractor, as well as unauthorised access by an external third party…For example; a computer network is compromised by an external attacker resulting in personal information being accessed without authority…”

This means businesses not only need to ensure that their data is secure; but they need to ensure they have the ability to monitor, investigate and report any intrusions.

CX IT Services can supply custom templates for “Data Breach Response Plans” and “Data Protection Policy” etc to ensure you meet your obligations with regards to the new legislation.

CONTACT INFORMATION

James Gatward – Director / IT Consultant
Peter Nelson- Director / IT Consultant
Phone: 1300477814
Email: support@cxitservices.com.au

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Cybersecurity Services for Melbourne Businesses

Cybersecurity Solutions

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CONTACT INFORMATION

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