CX IT Services — Precision, Partnership, and Proactive IT Support
At CX IT Services, we specialise in high-performance, tailored IT solutions for Melbourne-based businesses — including law firms, accounting practices, schools, medical and dental clinics, and SMEs. Our mission? To deliver secure, seamless, and smart IT that fuels your growth and protects what matters most.
Founded by James Gatward and Peter Nelson, two seasoned IT strategists and technologists, CX IT Services was built on a simple idea: expert support without the fluff. What began as a handshake has grown into a trusted, results-driven IT partner for dozens of organisations across Australia.
We take a hands-on, high-touch approach — blending modern infrastructure, cutting-edge cybersecurity, and responsive support to keep your operations running without disruption. Our team isn’t just here to fix things when they break — we work proactively to prevent issues, optimise your systems, and future-proof your business.
As technology evolves, so do we — constantly refining our service stack to meet the changing needs of modern organisations. From server and cloud management to IT security and compliance, CX IT Services is your partner in digital confidence and continuity.
🤝 Whether you’re a new client or a long-term partner, we’re ready to help you simplify IT and get back to what you do best.
Let’s talk — book your free 20-minute strategy call today.
Specific Industries We Support
Small & Medium Businesses (SMEs)
Spend less time worrying about IT and more time growing your business. From servers and email to cybersecurity and backups — we’ve got you covered.
IT Support For Law Firms
We specialise in legal IT — secure systems, fast response times, and zero tolerance for downtime. Trusted by top-tier Melbourne law firms.
IT Support For Accounting Practices
We know your tools, workflows, and compliance standards. Let us optimise your tech stack and reduce risk — while cutting costs.
IT Support For Medical and Dental Clinics
Protect patient data, stay compliant, and ensure your systems run smoothly — from reception to treatment rooms.
IT Support For Schools and Education Providers
From student portals to staff devices, we support learning environments with secure, responsive IT solutions.
Benefits Of Working With Us
Cyber Security Obsessed
Cyber Security is at the forefront of our business and should be at the forefront of yours. We make sure you’re locked down, trained and supported from unwanted attacks and breaches.
No Lock-In Contracts Ever
Whilst we have a few standard agreements and process documents, we don’t lock in our clients into tricky contracts. If our clients are truly not happy they can move elsewhere.
Australian Owned and Operated
Based in La Trobe Street Melbourne CBD we pride ourselves on being Australian owned and operated with onshore support. Did we mention our on demand IT Helpdesk for your clients?
CONTACT INFORMATION
James Gatward – Director / IT Consultant
Peter Nelson- Director / IT Consultant
Phone: 1300477814
Email: [email protected]
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